Getting your order on time – and understanding how the Shein delivery process works – can save you unnecessary stress and surprises.
Here’s how to make sense of it all. Planning a big haul or tracking a Marketplace order?
Read this first so you can shop smarter, earn perks, and know what to expect from warehouse to doorstep.
Shipping Options at a Glance
Shein offers two main delivery methods, each with its own timing, cost, and perks.
Standard Shipping
Standard shipping is the more affordable option for most Shein orders. It typically takes between 6 to 12 business days from the shipping date to arrive.
Based on past data, 66.48% of packages using this method arrive within the 12-day window.
Cost: $3.99, or free for orders over $29.00
Estimated delivery window: June 6, 2025 – June 20, 2025
Express Shipping
If you want to get your items faster, go for express shipping. It shortens the wait time and offers higher reliability – 75.53% of deliveries arrive in 8 business days or less.
Cost: $12.90
Estimated delivery window: June 5, 2025 – June 13, 2025
What Affects Delivery Times?
While Shein gives you a delivery window estimate, a few things can delay your package:
- Flight arrangements and weather conditions
- Carrier and customs delays
- Processing and warehouse time
- Peak seasons like holidays or sales
- Preorders and customized items
- Shipping to rural or remote areas
If your item is from the Shein Marketplace, it might be processed or shipped by a third-party seller.
That can also lead to longer wait times. Always check the tracking info for real-time updates.
Important Deadlines and Actions
To avoid issues and maximize benefits, it’s important to know which steps to take – and when.
Payment and Processing
Shein doesn’t ship your order immediately after purchase. Once payment is confirmed, your order heads into warehouse processing. You’ll get a notification when it’s shipped.
Confirm Delivery Button
Don’t forget to click the “Confirm Delivery” button – this is important. You must confirm receipt of your order within 6 months of shipment.
After that, the button turns gray, and you can’t use it to claim points or address delivery issues.
Contacting Customer Service
If your order hasn’t shown up within the estimated window, you have 45 days from the payment date to report the issue. Reach out to Shein’s customer service team if:
- Your tracking number shows “delivered” but you haven’t received it
- Your order has missing or incorrect items
- You suspect a delivery or logistics error
Miss the 45-day window, and Shein may not be able to help.
Perks of the On-Time Delivery Program
If your order doesn’t arrive by the estimated delivery date, you may qualify for 500 free SHEIN points – just one of the brand’s loyalty perks.
These points can go toward your next purchase, helping you save even more.
Keep in mind: you’ll need to meet the eligibility rules tied to the On-Time Delivery service. Check the points section in your account to see if your order qualifies.
How Warehouses Impact Shipping
Shein ships from multiple warehouses depending on product availability. That means your order might come in more than one package.
Each warehouse may have:
- Different shipping fees
- Different free shipping thresholds
- Unique delivery times
At checkout, Shein breaks this down so you can see which items ship from where, and what each warehouse charges. This helps you compare and make more flexible shopping decisions.
Cancellation and Shipping Fees
Changing or canceling items can affect your shipping cost and eligibility for free delivery.
Free Shipping Can Be Revoked
Cancelling items can affect your free shipping eligibility.
If removing something from your cart or canceling after payment drops your order total below $29, you may lose the free shipping offer.
In that case, you’ll need to pay the standard fee.
Adjusting After Checkout
You can’t modify shipping speed after your order is placed.
If you selected standard shipping and realize you need it faster, the only option is to cancel the order quickly (before it ships) and reorder with express shipping.
Tips to Shop Smart
A few small moves before and after checkout can make your Shein experience smoother and more efficient.
Use Tracking Wisely
Keep checking your tracking link once your order ships. That’s the best way to stay updated about:
- Shipping progress
- Unexpected delays
- Delivery attempts
Plan Ahead for Peak Periods
During holidays, sales, or storewide promotions, expect possible delays.
If you’re shopping for a specific occasion or need the item by a certain date, always choose express shipping and shop a bit earlier.
Double-Check Shipping Address
One simple typo can send your order to the wrong place or cause it to get returned. Before paying, check your address details – especially unit or apartment numbers.
Frequently Asked Questions
How Long Does Shein Shipping Take?
Shipping times vary based on the method you choose.
Standard shipping usually takes between 6 to 12 business days, while express shipping is faster, with most deliveries arriving in 8 business days or less.
However, delays can still happen due to factors like weather, flight schedules, customs, or high order volume during peak sales.
Marketplace items or rural deliveries may also take longer. Always check your tracking updates for the most accurate delivery timeline.
When Should I Contact Shein About a Missing Package?
If your package hasn’t arrived by the end of the estimated delivery window, it’s important to act fast. You need to reach out to Shein customer service within 45 days of the payment date.
They can help if the tracking says “delivered” but you haven’t received anything, or if something is missing or incorrect in your order.
After the 45-day window, it may be too late to resolve the issue or request a replacement.
Can I Get Free Shipping on Shein?
Yes, Shein offers free standard shipping on orders over $29. If your order doesn’t meet that minimum, the fee is $3.99.
But be careful – if you cancel part of your order and the total drops below $29, you’ll lose the free shipping and be charged the standard fee.
At checkout, you’ll see a breakdown of shipping fees per warehouse, so you can adjust your cart before placing the order.
What Is the “Confirm Delivery” Button For?
The “Confirm Delivery” button helps you earn points and verify your order’s arrival.
You have up to 6 months from the shipping date to click it – after that, it becomes inactive.
If your order doesn’t arrive on time, confirming delivery may also help with claims under the On-Time Delivery program, which gives you 500 free points when a package is late.
Just remember: clicking it too soon won’t speed up delivery, so wait until your items are actually in hand.
Final Thoughts
A well-timed order starts with knowing how Shein shipping works.
This Shein shipping guide helps you pick the right delivery method, avoid missed deadlines, and track your package from the warehouse to your door.
From free shipping rules to express upgrades and delivery perks, it’s all about planning ahead so your shopping experience stays smooth and on time.